Terms & Conditions

Smart Solutions Lab provides mobile specimen collection, drug and alcohol testing, compliance consultation, and related administrative services. Details and limitations of services are described on our website and contract documents.

User Obligations and Prohibited Activities

• Users must provide accurate information and cooperate fully during service provision.

• Prohibited activities include fraudulent behavior, disruption of service, and violation of any applicable laws.

Payment Terms

• Fees and payment methods are outlined in service agreements or invoices.

• Payments are due as stated. Late payments may incur fees, charges, or service suspension.

• All prices are subject to change with prior notice.

Delivery Of Service

• Specifics of delivery/service provision are outlined within individual contracts.

Intellectual Property

All content, materials, and intellectual property on our website and within our services belong to Smart Solutions Lab and may not be reproduced or used without authorization.

Limitation of Liability

Smart Solutions Lab is not liable for any indirect, incidental, punitive, or consequential damages arising from use of our services or website. Our liability is limited to the maximum extent permitted by law.

Disclaimer of Warranties

Services are provided “AS IS” and “AS AVAILABLE.” No specific warranty regarding outcomes, completeness, or uninterrupted service is expressed or implied.

Third-Party Links

Our website may feature links to third-party sites. We are not responsible for their content, privacy practices, or terms.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of North Carolina. Any disputes will be resolved via negotiation, mediation, or binding arbitration as described in service agreements.

Termination

Smart Solutions Lab reserves the right to terminate access to its services or website for any violation of these terms.